Terms of service

Effective date: 2026-08-06
Operator: GrandPlan is operated by Kyle Smith (sole proprietor)
Contact: support@grandplanapp.com

The short version

• GrandPlan helps you find places. It does not vouch for them. We screen places carefully, but information can be wrong or out of date, and no app can know what a place is like today. Use your own judgment, and check before you take a child anywhere.
• Finding places, directions, and drive times are free, and we intend to keep them that way.
• GrandPlan Pro is $14.99 a year or $24.99 once. Apple and Google handle the payment and the refunds — we never see your card.
• The Guide is AI. It's genuinely useful and it is sometimes wrong. Don't rely on it for anything that matters without checking.
• Be decent. Don't scrape our data, don't abuse the service, don't put other people's personal information into it.

The rest of these terms explains the details. They are the agreement between you and us, so please read them — especially Disclaimers and Limitation of liability, which limit what we're responsible for.

1. Agreeing to these terms

These terms apply to the GrandPlan mobile app, this website, and everything we offer through them (together, "GrandPlan" or "the service"). By downloading or using GrandPlan, you agree to them. If you don't agree, please don't use the service — and if you've already paid for GrandPlan Pro, contact Apple or Google for a refund (see Payments, renewals, cancellations, and refunds).

We may update these terms as GrandPlan changes; Changes to these terms explains how.

2. Who can use GrandPlan

GrandPlan is built for adults — grandparents, parents, and other caregivers. You must be 18 or older to use it. It is not directed to children, and children should not use it on their own.

If you're using GrandPlan while you have children with you, you remain fully responsible for supervising them and for deciding where it's appropriate to take them. Nothing in GrandPlan replaces your judgment as the adult in the room.

GrandPlan is currently offered in the United States. Place coverage is limited to the areas we've curated, and GrandPlan Pro is currently sold in the United States only.

3. What GrandPlan does — and what it doesn't

What it does. GrandPlan suggests kid-friendly places near you, sorted for the age band you pick, with hours, photos, drive-time estimates, and weather context. Place information — names, addresses, hours, ratings, and photos — comes from Google Maps and Google Places. Weather comes from the National Weather Service. Each place is also screened by our own safety-trained AI curation agent against a consistent kid-safety checklist, with sources recorded.

What it doesn't do — please read this part.

• We don't inspect, own, operate, staff, or endorse any of the places we show you. They are independent businesses and public spaces we have no relationship with and no control over.
• Our screening is automated. It applies the same careful checklist every time, which is its strength — but it is not a person visiting the place, and it can be wrong.
• Information goes stale. Hours change, businesses close, equipment breaks, playgrounds flood, policies change, a place that was calm last month is a construction site today. We refresh place data on a schedule, so what you see may be weeks or months old.
• Ratings and reviews are other people's opinions, passed through from Google. They aren't ours and we don't verify them.
• Drive times and distances are estimates and don't account for how you actually drive, traffic at the moment, closures, or your vehicle.
• Weather is a forecast, not a promise about conditions when you arrive.
• "Kid-friendly" is a judgment, not a guarantee of safety. It means a place fits our checklist for the age band you chose. It does not mean the place is safe for your particular child on your particular day, or that it's supervised, accessible, clean, or open.

So: check before you go. Call ahead, look at the venue's own website, and use your eyes when you arrive. If something looks wrong for the kids you have with you, don't do it — no matter what the app says.

Tell us when we're wrong. Every place has a "Report a problem" button, and reports genuinely work: enough independent reports about the same place pull it out of results while we look. Please use it. It's the fastest way we learn a place has changed.

4. Accessibility

We build GrandPlan for older eyes and hands first, and we aim for WCAG 2.1 Level AA conformance. Our current conformance statement — including the gaps we know about — lists where we stand. If anything is hard to read or hard to use, write to access@grandplanapp.com and a person will answer.

5. What's free and what's GrandPlan Pro

Free, with no account and no sign-in: finding kid-friendly places near you, filtering by age band and category, place details, photos, hours, weather, and directions and drive-time estimates. We intend to keep this core free.

GrandPlan Pro adds:

• Saved places and trip planning — keep favorites and plan a visit with dates.
• A wider search radius — up to 100 miles, instead of the standard 50. Useful in rural areas.
• The GrandPlan Guide — a chat feature that suggests outings (see The GrandPlan Guide).

Two ways to buy Pro:

• Annual — $14.99 per year, renews automatically until you cancel.
• Lifetime, founding member — $24.99 once, no renewals.

The price shown in the app at the moment you buy is the price that applies. Prices are set in the app stores and can differ by region and change over time.

6. Payments, renewals, cancellations, and refunds

Apple and Google handle the money. You buy GrandPlan Pro through the App Store or Google Play. They process the payment, hold your billing details, and manage renewals. We never see your card, bank details, or billing address. We use a service called RevenueCat to know whether your purchase is active.

Auto-renewal (Annual plan). Your annual subscription renews automatically at the then-current price unless you cancel at least 24 hours before the period ends. Your store account is charged within 24 hours of the renewal date.

How to cancel. Cancel any time in your App Store or Google Play account settings — not in GrandPlan, because we can't cancel it for you. Cancelling stops future charges; you keep Pro until the end of the period you've already paid for. Deleting the app does not cancel a subscription.

Lifetime. The lifetime purchase is a one-time payment with no renewals. "Lifetime" means for as long as we operate GrandPlan — it isn't a promise that GrandPlan will exist forever, and we'd rather say that plainly now than surprise you later. See Our rights, availability, and ending the service for what happens if we ever have to shut the service down.

Refunds. Refunds for app-store purchases are handled by Apple and Google under their own policies, and we can't issue them ourselves. If something's gone wrong, write to support@grandplanapp.com anyway — we'll help you make the request and we'll tell you honestly whether we think you have a good case.

Restoring a purchase. If you reinstall the app or change devices, tap "Restore purchases" on the Pro screen. Because GrandPlan has no accounts, your purchase is tied to your app-store account, so restore is the way it travels with you.

Price changes. We may change prices for future purchases and renewals. If the price of an existing auto-renewing subscription changes, Apple and Google will notify you and ask for your consent according to their rules; you can always cancel instead.

7. The GrandPlan Guide (AI)

The Guide answers questions about places to go. It's powered by an AI model provided by Anthropic. When you send a message, we pass it along with your age band and the city you're asking about so the answer fits. Your conversation is stored on your device, not on our servers — "Start over" clears it.

Three things to know:

• The Guide can be wrong. It can misremember a place's hours, suggest something that has closed, or state something confidently that isn't true. Treat its answers as suggestions to check, not facts to rely on. Everything in What GrandPlan does — and what it doesn't applies at least as strongly here.
• It's not advice. Don't use the Guide for emergencies, or for medical, legal, financial, or safety decisions. For an emergency, call 911.
• There's a daily limit. To keep the Guide affordable at $14.99 a year, each device gets a set number of Guide messages per day (currently 10), resetting daily. We may adjust the limit to keep the service sustainable, and we may pause access for a device that's clearly abusing it.

Please don't type personal information — yours or anyone else's, and especially nothing about a specific child — into the Guide.

8. What you send us

You can send us a few kinds of content: problem reports about a place, suggestions for places to add, trip names and dates you save, and Guide messages. We call all of that "your content."

You keep it. You continue to own your content. You give us a non-exclusive, worldwide, royalty-free license to use, store, copy, and adapt it only to operate, improve, and support GrandPlan — for example, acting on a report, adding a place you suggested, or fixing a bug you described. We won't sell it or use it for advertising.

What you promise. When you send us something, you're confirming that it's yours to send, that it's lawful and not abusive, and that it doesn't contain personal information about other people or anything about a specific child — no names, no photos, no birthdays. Our privacy policy explains what we collect and why.

What we can do. We can decline, remove, or act on any content you send, and we can decline to add or keep a place in GrandPlan for any reason.

9. Using GrandPlan properly

Please don't:

• Scrape, bulk-download, copy, or resell our place data, curation notes, safety assessments, or any other part of the service — by hand or by automated means;
• Use bots, scripts, or automated tools against the service, or try to get around rate limits, quotas, or the paywall;
• Reverse-engineer, decompile, or tamper with the app, or probe our servers for weaknesses;
• Use GrandPlan to break the law, to harm or harass anyone, to impersonate someone, or to put anyone at risk;
• Submit false problem reports to damage a business;
• Resell, sublicense, or share access to GrandPlan Pro.

If you do any of this, we may limit, suspend, or end your access — including a paid one, without a refund where the law allows.

10. Our rights, availability, and ending the service

What's ours. The GrandPlan app and website, the name and logo, the curation checklist and the assessments it produces, and the design and code are ours and are protected by copyright and trademark law. We give you a personal, non-transferable, revocable license to use the app on devices you own or control, for your own non-commercial use. That's all the license these terms grant.

What's Google's. Place data, hours, ratings, and photos come from Google and remain Google's, subject to Google's own terms; your use of maps and directions is also subject to them. Photos are labeled where they appear.

Availability. GrandPlan is provided on an as-available basis. We may change, add, or remove features; place coverage may expand or shrink; and the service may be unavailable for maintenance, or because a provider we depend on is down.

Ending it. You can stop using GrandPlan at any time, and delete everything we hold via Settings → Delete my data. We may suspend or end your access if you break these terms.

If we ever discontinue GrandPlan altogether, we'll give as much notice as we reasonably can, in the app and on this website. If you're holding an unexpired annual subscription or a lifetime purchase at that point, we'll tell you clearly how much time is left, cancel future renewals, and help you take a refund request to Apple or Google — who ultimately decide it, since they hold the payment. We're being deliberately plain about this rather than promising something we can't control.

11. Disclaimers

(The disclaimer page says all of this in plain English; this section is the formal version, and it controls.)

GrandPlan is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent the law allows, we disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

In particular, and however much we work at it, we do not warrant that: the places we show you are safe, suitable, open, accessible, or appropriate for any particular child; that place information, hours, ratings, photos, drive times, or weather are accurate, complete, or current; that the Guide's answers are correct; or that the service will be uninterrupted or error-free.

We are not responsible for the places themselves, or for what happens at them. Your visit to any place you find through GrandPlan is between you and that place, and the decision to go — and what you do when you get there — is yours.

Some states don't allow the exclusion of implied warranties, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of or relating to GrandPlan — even if we've been told such damages are possible.
• Our total liability to you for all claims relating to GrandPlan is limited to the greater of the amount you paid us for GrandPlan Pro in the 12 months before the claim arose, or $25.

Some states don't allow these limits, so parts of this section may not apply to you. Nothing in these terms limits liability for fraud, for personal injury caused by our own gross negligence or willful misconduct, or for anything else the law doesn't allow us to limit.

These limits reflect a deliberate allocation of risk: GrandPlan is an inexpensive information tool about places we don't control, and it's offered on that basis.

13. Indemnification

If someone brings a claim against us because of how you used GrandPlan — because you broke these terms or the law, or because of content you sent us — you agree to defend, indemnify, and hold us harmless from that claim, including reasonable legal fees. We'll tell you promptly about any such claim and let you control the defense, and we won't settle it without your agreement.

14. Changes to these terms

We may update these terms as GrandPlan changes. We'll post the new version here with a new effective date. For material changes, we'll give notice in the app or on this website before they take effect. Continuing to use GrandPlan after that means you accept the new terms; if you don't, stop using the service (and see Payments, renewals, cancellations, and refunds about refunds).

15. Apple and Google

These terms are between you and us — not with Apple or Google.

For the iOS app: Apple has no obligation to provide any maintenance or support for GrandPlan. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever. We, not Apple, are responsible for addressing any claim relating to GrandPlan, including product liability claims, claims that the app fails to conform to a legal requirement, and claims arising under consumer protection or similar law, and for investigating and defending any claim that GrandPlan infringes someone's intellectual property rights. You confirm you aren't located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and that you're not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Your use of the App Store or Google Play is also governed by their own terms.

16. Privacy

Our privacy policy explains what we collect and why. The short version: no accounts, nothing about children, no ads, no tracking SDKs, and location only while you're using the app. It's part of your agreement with us.

17. Governing law and resolving disputes

These terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Missouri, and we each consent to their jurisdiction — though either of us may always bring a claim in small claims court.

Please talk to us first. Nearly everything is fixable by email. Write to support@grandplanapp.com with what happened and what you'd like done, and we'll make a genuine effort to sort it out within 30 days before anyone involves a court.

Nothing here takes away rights your state's consumer protection law gives you.

18. Odds and ends

• The whole agreement. These terms and the privacy policy are the entire agreement between you and us about GrandPlan, and replace anything said earlier.
• If a part fails. If any part of these terms is unenforceable, the rest stays in force.
• No waiver. If we don't enforce something right away, we haven't given up the right to enforce it later.
• Transfers. You can't transfer your rights under these terms. We may transfer ours to a successor if GrandPlan is ever sold or reorganized, and we'll tell you if that happens.
• Headings are for reading convenience and don't change the meaning.

19. Contact

Questions about these terms, a purchase, or anything else: support@grandplanapp.com
Privacy requests: privacy@grandplanapp.com
Accessibility: access@grandplanapp.com

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